No plans to cut out the middlemen

To clarify your report on PPP (20 January), our marketing team is indeed being strengthened and consolidated.

The aim is to make it even easier for people to do business with the UK’s second largest healthcare insurer, and the changes in marketing (including some senior appointments) are just a part of our company-wide investment in people, training and technology.

One small correction. Far from cutting links with intermediaries, we are forging even closer ties with this important group and they will continue to play a central role as PPP’s position in the market grows and develops. Last year, we registered 400 new intermediaries, bringing the number of intermediaries now doing business with us to 3,600.

But thanks for your inter- est in PPP. We will, of course, keep you posted on our continued success.

Peter Owen

Group chief executive

Private Patients Plan

Tunbridge Wells

Kent