Double blow for UK Online as duo depart

Internet service provider UK Online has suffered its third top departure in as many months.

Jennifer Perry, director of sales and marketing, quit last week along with her husband, Roland Perry, director of business development.

The duo cite differences in “future direction” as the reason for leaving the company which launched last autumn.

Editor in chief Paul Lyons moved to rival operator America Online in December and Online’s customer services manager Barry Brown left in November.

“Before launch, the aim was to establish a family-focused UK on-line service including full access to the Internet,” Perry says.

This relied on a close rapport with UK subscribers “which did not occur”.

UK Online managing director Dr Tim King will not comment on the pair’s departure. In a statement he says: “UK Online’s positioning as a family service provider – with an emphasis on UK control – has worked extremely well. The service is growing rapidly and enjoys the support of a loyal customer base.”

UK Online offers full Internet access in a family package available through Dixons.

It is backed by Olivetti which has also developed an Internet-ready PC which plugs into televisions (MW September 1 1995).

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