Head-butt reward for Samaritan

The Labour Party Conference is not all hot air and plaudits for leader Tony Blair.

Just hours after the conference backed a crackdown on crime, a delegate for shopworkers’ union Usdaw had his lip split open as he tried to break up a street brawl. Byron Merret, who works for Terry Suchard in South Wales, was returning to his Brighton hotel when he saw a young man shouting abuse at two executives of United Utilities, who were also in town for the conference.

Perhaps the young chap was angry about his water bill? Or maybe he was unhappy with United’s level of customer service? Either way, when Merret tried to intervene, the young yob turned on him with a swift head-butt, splitting his lip. “It just shows how easy it is for innocent people to fall foul of mindless thugs in the street,” Merret told magazine “Usdaw Today”.

Now, is that any way to talk about those kind providers of energy and water that work for United Utilities?

Latest from Marketing Week


Access Marketing Week’s wealth of insight, analysis and opinion that will help you do your job better.

Register and receive the best content from the only UK title 100% dedicated to serving marketers' needs.

We’ll ask you just a few questions about what you do and where you work. The more we know about our visitors, the better and more relevant content we can provide for them. And, yes, knowing our audience better helps us find commercial partners too. Don't worry, we won't share your information with other parties, unless you give us permission to do so.

Register now


Our award winning editorial team (PPA Digital Brand of the Year) ask the big questions about the biggest issues on everything from strategy through to execution to help you navigate the fast moving modern marketing landscape.


From the opportunities and challenges of emerging technology to the need for greater effectiveness, from the challenge of measurement to building a marketing team fit for the future, we are your guide.


Information, inspiration and advice from the marketing world and beyond that will help you develop as a marketer and as a leader.

Having problems?

Contact us on +44 (0)20 7292 3703 or email customerservices@marketingweek.com

If you are looking for our Jobs site, please click here