Coutts, the Royal Bank of Scotland-owned operation whose clients include the Queen, has strengthened its marketing department with the promotion of two senior executives.
Caroline Moss and David Middleton replace former group marketing director Paul Feaney, who quit late last year to head NatWest’s investment arm, just before RBS bought NatWest and, with it, Coutts.
Moss has been promoted from head of communications to group head of strategy and marketing, while Middleton, a former vice-president of Coutts Asia, will become group head of product development.
Moss will take on responsibility for marketing and sales management throughout the group, including the development of the international private bank’s e-commerce operation.
Both will report directly to new chief executive Andrew Fisher, who says: “Moss and Middleton both have the skills and experience to drive our business forward and help maintain our position as the UK’s leading private bank.”
Coutts was set up in 1692 and has 23 offices in the UK and a further 16 worldwide, with a total of 70,000 customers. It claims to have been the first private bank in the UK to set up an Internet service.