Coutts boosts team with top appointments

Coutts, the Royal Bank of Scotland-owned operation whose clients include the Queen, has strengthened its marketing department with the promotion of two senior executives.

Caroline Moss and David Middleton replace former group marketing director Paul Feaney, who quit late last year to head NatWest’s investment arm, just before RBS bought NatWest and, with it, Coutts.

Moss has been promoted from head of communications to group head of strategy and marketing, while Middleton, a former vice-president of Coutts Asia, will become group head of product development.

Moss will take on responsibility for marketing and sales management throughout the group, including the development of the international private bank’s e-commerce operation.

Both will report directly to new chief executive Andrew Fisher, who says: “Moss and Middleton both have the skills and experience to drive our business forward and help maintain our position as the UK’s leading private bank.”

Coutts was set up in 1692 and has 23 offices in the UK and a further 16 worldwide, with a total of 70,000 customers. It claims to have been the first private bank in the UK to set up an Internet service.

Latest from Marketing Week


Access Marketing Week’s wealth of insight, analysis and opinion that will help you do your job better.

Register and receive the best content from the only UK title 100% dedicated to serving marketers' needs.

We’ll ask you just a few questions about what you do and where you work. The more we know about our visitors, the better and more relevant content we can provide for them. And, yes, knowing our audience better helps us find commercial partners too. Don't worry, we won't share your information with other parties, unless you give us permission to do so.

Register now


Our award winning editorial team (PPA Digital Brand of the Year) ask the big questions about the biggest issues on everything from strategy through to execution to help you navigate the fast moving modern marketing landscape.


From the opportunities and challenges of emerging technology to the need for greater effectiveness, from the challenge of measurement to building a marketing team fit for the future, we are your guide.


Information, inspiration and advice from the marketing world and beyond that will help you develop as a marketer and as a leader.

Having problems?

Contact us on +44 (0)20 7292 3703 or email

If you are looking for our Jobs site, please click here