Abbey’s habits

I was amazed to read in the article on job losses at Abbey National (MW September 26) that “those affected are being offered alternative employment within the group”. As one of the 40 affected in the Bradford department, neither myself nor any of my 39 colleagues have been offered any sort of redeployment within the group and have all been told we are no longer required. The same also applies to the 55 made redundant in Milton Keynes.

The piece did not state who the spokeswoman was who provided this drivel, and it is clear she has no idea about how the message was delivered, what the effects were, and what had been offered to staff.

I’m sure you will have also read The Times article about how news of the redundancies was delivered in Milton Keynes and it was no better in Bradford. All 40 members of the team were asked to go to a local hotel where a “nameless wonder” (he didn’t have the courtesy to say who he was), delivered a pre-scripted speech and then invited everyone in the room to pick up “their” envelope at the back of the room on their way out. No time to question the validity of the decision or for any compassion. Some in the room had in excess of 20 years’ service and all they were given was ten minutes to say they were no longer needed. This is the new caring world of Abbey National.

Name and address supplied

Latest from Marketing Week


Access Marketing Week’s wealth of insight, analysis and opinion that will help you do your job better.

Register and receive the best content from the only UK title 100% dedicated to serving marketers' needs.

We’ll ask you just a few questions about what you do and where you work. The more we know about our visitors, the better and more relevant content we can provide for them. And, yes, knowing our audience better helps us find commercial partners too. Don't worry, we won't share your information with other parties, unless you give us permission to do so.

Register now


Our award winning editorial team (PPA Digital Brand of the Year) ask the big questions about the biggest issues on everything from strategy through to execution to help you navigate the fast moving modern marketing landscape.


From the opportunities and challenges of emerging technology to the need for greater effectiveness, from the challenge of measurement to building a marketing team fit for the future, we are your guide.


Information, inspiration and advice from the marketing world and beyond that will help you develop as a marketer and as a leader.

Having problems?

Contact us on +44 (0)20 7292 3703 or email

If you are looking for our Jobs site, please click here