The Consumers’ Association has asked the Office of Fair Trading to investigate the prices charged for music downloads by Apple’s iTunes service. Consumers in France and Germany pay 20 per cent less than those in the UK.
The rules of content marketing are evolving faster than ever – here’s why.
Unilever is aiming to grow its brands through innovation that “scale and build categories”, rather than simply delivering “new news”.
Sainsbury’s reported higher than expected profit growth and increased optimism for its Nectar loyalty proposition, which it says is strengthening its retail media offer.
The sixth CX50 list of the UK’s top 50 customer experience professionals reveals the key trends in a complex and highly regulated sector.