Month: October 2009

Brands unite for consumer forum

Marketing Week

Lovefilm, King of Shaves and Ella’s Kitchen are among a group of brands that have joined forces to create The Consumer Forum, an organisation developed to champion consumer-focussed businesses.

Leona Lewis to support animal welfare charity

Marketing Week

The World Society for the Protection of Animals (WSPA) has signed up former X Factor winner, Leona Lewis, as the new face of its “Animals Matter” campaign to get the world’s governments to recognise that animals can suffer and feel pain.

Ads can fit the bill

Marketing Week

It’s great to see advertising on bills becoming something that people are more open to (“Advertising on bills makes a statement”, MW last week). While several types of businesses know a great deal about their customers’ interests to provide targeted advertising, one clearly stands above the rest. Telecom providers, such as phone (fixed and mobile), cable and ISPs, have the in-depth subscriber knowledge to ensure all advertising is highly targeted, personalised and relevant to the individual. If handled correctly, this approach can be very successful and, most important, non-intrusive.

‘Money can’t buy’ offers are limited in the loyalty factor

Marketing Week

I read your news article on The Loyalty Practice research into brand building (“Money can’t buy” offers are key to brand loyalty, MW 14 October). While it is true that keeping consumers loyal is down to far more than simple price discounts, I think the notion of building loyalty through ‘money can’t buy’ extras may only appeal to a limited demographic. The UK is still in a recession and many consumers are fundamentally rethinking the way they interact with brands, and changing lifetime habits to fit with their new circumstances.