Month: November 2009

Watchdog tightens TV phone-in vote rules

Marketing Week

Ofcom has overhauled its broadcasting code to provide stronger audience protection when the public use premium rate telephone services (PRS) to call adult, psychic and quiz shows. The measures have been introduced following a series of scandals involving phone-in voting and competitions that came to light in 2007 and led to Ofcom imposing heavy fines […]

Clean sweep at COI

Marketing Week

I was relieved to hear Mark Lund mention the huge pressure the COI will be under to use (our) money more effectively, as well as the need to be the right size, with the right practices to operate efficiently (MW 22 October).

‘Tis the season to be integrated

Marketing Week

The threat of ongoing postal strikes could not have come at a worse time as marketers begin their seasonal postal campaigns. Delayed post means unhappy customers, means campaigns deliver half the ROI they normally would. Businesses not only lose money, but they seriously damage their reputation with customers. To keep customers happy and businesses in […]

Harrison lives in his own virtual world

Marketing Week

Andrew Harrison is talking (foot)balls (MW 22 October). First, he asserts that internet start-ups are valued on the basis of registered users, not paying customers. In fact, they’re valued on the same basis as all other companies – profit and expectation of future profit. It’s the same logic that allows an unprofitable radio station still […]

Banking’s shake-up creates opportunity

Marketing Week

The banking world is reeling (again). European Union bods have demanded the break-up of RBS and Lloyds, with both forced to sell off prized brands to alleviate competition concerns. The Government is adding another £40bn worth of taxpayers’ capital to the balance sheets of our “nationalised” banks. HSBC is losing 1,700 UK jobs.

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HMV plugs the retail gap

Marketing Week

While others in its sector were forced off the high street, music retailer HMV has found a way to turn around its marketing model based on the premise of ‘getting closer’ to performers.