Month: November 2009

Mine the data to rise to the top

Marketing Week

If you want to make it to the top, you have to know everything about your customers. So says Forrester. Hardly groundbreaking news, I’m sure you’ll agree. Yet so many marketers are still failing to realise the power that customer intelligence can offer.

Borders

Borders on the brink

Marketing Week

Borders has filed a notice of intention to appoint an administrator, the clearest sign yet the book retailer is on the brink of collapse.

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Why aren’t more companies suppressing their emails?

Marketing Week

By Guy Hanson, business development director, Database Group Interactive and member of the DMA Email Marketing Council. A lot of focus is placed on suppression files created for the direct mail and tele-marketing industries.  But despite the fact that email marketing now forms a key component of most marketers’ strategies, the use of suppression is […]