Month: November 2009

Poor data p*sses off consumers

Marketing Week

A new survey has found that 88 per cent of UK consumers would change their attitude towards a company if mailed using incorrect contact data. In research carried out by Callcredit Information Group Marketing Solutions, poor data management by brands clearly alienates consumers at the point where the company is trying to engage them. It […]

New digital marketing service lifts insurance conversion 15 per cent

Marketing Week

A Dutch insurance company has uplifted online conversion rates by 15 per cent through a newly-launched digital marketing solution. FBTO has deployed Magiq Smart and Magiq Prospect across its car, home and health insurance products. Magiq was launched last week to provide a suite of pay-as-you-go, on-demand online services under chief executive Malcolm Duckett, formerly […]

Holiday group extends business intelligence services

Marketing Week

A major travel group has renewed its existing e-commerce analytics and business intelligence services contract and expanded it group-wide. Thomas Cook Group is rolling Site Intelligence across key brands including Neilson Holidays, Fly Thomas Cook and Gold Medal. The deal will see Site Intelligence providing web analytics and reporting alongside performance management reporting to each […]

Google’s got privacy

Marketing Week

With the launch of Google Dashboard, the argument about online privacy and behaviourally-targeted advertising has entered a new phase. As the dominant provider of search, but with a total reliance on ads for its revenue base, deciding to give greater transparency to cookies and controls is a bold move. Dashboard may not offer anything new, […]

The state of the nation

Marketing Week

Understanding the state of the nation is imperative as marketers seek to provide for consumer needs. The launch of a basic range of groceries in supermarkets to appeal to those who are feeling the effects of the recession has led the sector to be seen as the most helpful during the economic crisis in our latest trends report (see link below).