Month: May 2011

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E-commerce must be multichannel

Michael Barnett

A strategy of content and customer engagement on mobiles, the web and in store is crucial to successful e-commerce, an audience of marketers heard at Marketing Week’s 1-2-1 E-commerce Summit.

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Supermarkets are starting to take social seriously

Rosie Baker

Tesco has bought online word of mouth agency BzzAgent just a month after Wal-Mart bought social networking firm Kosmix, showing that the sector is turning a corner in social media. Tesco’s latest acquisition follows its acquisition of online video on demand platform Blinkbox last month, just a d ay after CEO Philip Clarke outlined his […]

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Behind closed doors at the world’s most famous brand

Mark Choueke

Read editor Mark Choueke’s introductory leader here, click here To read about Coke’s dispensing machine which offers up to 125 options and collects customer data, click here Who drinks what? To see how the UK compares to the rest of the world, click here How Coke’s senior people learn about social media – to see […]

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You can’t trust integrity and innovation

Mark Ritson

If the first sign of a totally bloody useless brand manager is a series of over-complex triangles, keyholes or concentric circles, the second confirmation can be found in the words being used to fill out the aforementioned chart. One of the greatest scandals in branding is the amazing homogeneity that most brand managers apply to […]

Secret Marketer on people moves

David Coveney

The people issues are piling up at my place. This week I have had two surprises to deal with. The first was a lovely one and the second not so welcome. I could sense there was something in the air as I arrived back at the office after a few days out, and my suspicions […]

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Culture club courting mass-market brands

Lou Cooper

Brands without a previous association with the arts have an opportunity to extend their sponsorship activity as Britain’s cultural community seeks a solution to lower levels of funding. ith the arts facing government funding cuts of up to £100m over the next four years, cultural organisations are turning to the private sector to plug the […]