Month: May 2012

YSL

Most complained about ads of all time

Seb Joseph

Advertisers are constantly trying to push the boundaries between style, shock and just being out right offensive. Tackling everything from God to a naked Sophie Dahl, Marketing Week takes a look at the ten most complained about ads of all time.

Ruth Mortimer

Ability to handle change can increase your value

Ruth Mortimer

“Change is a constant today,” admits Cathryn Sleight, global vice-president of marketing for Knorr. Sleight knows all about change after seeing her role as marketing director for Coca-Cola Great Britain and Ireland become redundant following a restructure in 2010.

Measurement

Measurement: Making the grade

David Burrows

To be taken seriously at board level, the PR industry needs to work out how to measure the outcomes – not just the outputs – of its work. It’s easier said than done, say the experts, but some teams have succeeded.

Loyalty tools at their best

Webops Temp

It’s not surprising consumers were found to be frustrated when loyalty programmes don’t use their data to tailor rewards (MWlinks.co.uk/BrandChange). However, there are many high street brands getting it right. Segmentation is crucial to any loyalty scheme’s success. But, for it to really hit home, brands must build their knowledge of the customer across every […]

Some valuable lessons to learn?

Webops Temp

It was great to read that those brands which have a purpose beyond profit have increased in value by 87% over five years, whereas those that are not ideals-driven have grown only 43%. Brands with ethical, as well as rational and emotional values, are winning customer hearts and minds. Also good to see that brands […]

Direct Mail

Post-delivery directing pays off

Jo Roberts

While the DMA couldn’t control how its pre-recorded comment was used in a Panorama programme about junk mail, it could influence how the story was picked up afterwards, says Jo Roberts.

EDF

The innovation revolution

Mary-Louise Clews

As PR leaders increasingly have to do more with less, a new era of creativity is emerging, reveals Mary-Louise Clews. Corporate teams are turning day-to-day company life into headlines and exploiting social media like never before.

Richmond

Kerry Foods goes all natural for ham brand

Seb Joseph

Kerry Foods is readying a £3m marketing campaign to support the relaunch of its Richmond Ham range as a 100% natural product, a move that comes after research found that more than two thirds of consumers want ham made from natural ingredients.

Engage Awards

Engage Awards 2012 picture gallery

Josie Allchin

The Marketing Week Engage Awards 2012 were a fantastic night of celebration and camaraderie for an industry happy to applaud the winners and then party with pop rock band Lawson and choice tunes on the dancefloor.

Michael

Is Google the new News Corp?

Michael Barnett

It is alleged that some Google employees knew its Street View cars were collecting sensitive personal data, and then covered it up. As media pressure increases and regulators consider new investigations, trust in Google could soon be on a par with Rupert Murdoch.