Last week, the Direct Marketing Association tried to address this by producing a report that attempted to protect itself against attacks from regulators by quantifying the industry’s contribution to the UK economy.
For the record, an analysis of 600 companies commissioned by the trade body claims almost a quarter (23%) of all sales last year were attributable to DM. The report, which classifies direct marketing as any channel that uses personal data for one to one communication, claims that £14.2bn was spent on DM in 2011 with a higher return forecast for 2012.
Impressive figures that both seek to present DM as a success story, which it is using the DMA’s broad definition, and establish both an easy to understand defence and make it clear what the consequence of regulatory action is.
With EU regulators proposing data protection amendments that the industry fears will curtail growth and environmental groups still sniping over the volume of waste direct mail campaigns leave in their wake, it is a useful tool to accompany a reasoned defence.
Speaking at the ISBA conference earlier this year, John Whittingdale MP, said advertising’s problem is that calls for a ban here and further restriction there “does not cost anyone anything”
Marketing has become a punchbag for politicians and pressure groups. Arguments over the impact on alcohol and food consumption, for example, means the attacks will not cease completely. However, putting a value on an industry’s worth means the cost to the economy of action can be presented.