Ariel switches focus from function to emotion

P&G laundry brand Ariel is switching the focus of its marketing campaigns from functional to emotional as it looks to meet consumers’ expectations of new brand campaigns.


The new strategy will launch next Monday (15 October) with a campaign dubbed “My Ariel”, which will make characters and their stories about their clothes the focus, rather than placing the product as the hero of the advertising.

P&G says the activity will mark a further continuation of its “celebration of consumers” and their personal stories, seen most recently in its “Proud Sponsor of Mums” campaign during the London 2012 Olympics.

The Ariel campaign launch will also mark the first time the brand has combined both traditional and digital marketing platforms. It will include TV, print, PR and blogger outreach, digital media and the launch of a YouTube channel and Facebook page.

Ian Morley, P&G UK’s fabric and home care marketing director, says the expansion of the brand to new media channels and the attempt to build up a more intimate and emotional connection with Ariel’s audience means the company is convinced about the positive impact the campaign will have.

He adds: “We know that consumers’ purchases today are equally motivated by both the end functional ‘product’ benefit and their emotional connection to brand. Historically, we’ve focused solely on the functional benefit, ‘My Ariel’ is all about drawing that emotional connection too. It speaks to our customers in a way that is relevant to both them and their families – showing how Ariel as a part of their lives, whatever their story.”

The My Ariel activity has already launched in the US, Spain, France and India. It was created by Saatchi & Saatchi, while Zenith Optimedia handled the media planning and buying.

Latest from Marketing Week


Access Marketing Week’s wealth of insight, analysis and opinion that will help you do your job better.

Register and receive the best content from the only UK title 100% dedicated to serving marketers' needs.

We’ll ask you just a few questions about what you do and where you work. The more we know about our visitors, the better and more relevant content we can provide for them. And, yes, knowing our audience better helps us find commercial partners too. Don't worry, we won't share your information with other parties, unless you give us permission to do so.

Register now


Our award winning editorial team (PPA Digital Brand of the Year) ask the big questions about the biggest issues on everything from strategy through to execution to help you navigate the fast moving modern marketing landscape.


From the opportunities and challenges of emerging technology to the need for greater effectiveness, from the challenge of measurement to building a marketing team fit for the future, we are your guide.


Information, inspiration and advice from the marketing world and beyond that will help you develop as a marketer and as a leader.

Having problems?

Contact us on +44 (0)20 7292 3703 or email

If you are looking for our Jobs site, please click here