Month: October 2012

Rosie

Brand messages lost in promo clutter

Rosie Baker

Despite the high volume of price focused messaging and the relentless rhetoric about squeezed household budgets, the supermarket sector has reached the point where price has become irrelevant. The sector is so competitive on price that it has become a hygiene factor not a point of difference.

WH Smith

Swann to exit WH Smith

Rosie Baker

WH Smith’s brand has been dealt a blow after Kate Swann, the woman widely credited with the retailer’s turnaround, announced she is stepping down.

data harvest

Data collection gets innovative

Steve Hemsley

Brands are looking at ever more innovative ways to collect consumer data – from QR codes attached to gravestones to vending machines that inform future fizzy drink flavours, but consumers are demanding a fair exchange for their information.