About 38 per cent of the 3,600 staff that currently work in what the bank calls support functions will either be redeployed or made redundant.
Royal Bank of Scotland says the move is an attempt “to ensure that our resources are focused on the things that matter” to customers. It stresses no customer-facing staff are affected.
Ross McEwan, chief executive of the UK Retail division, says: “To serve our customers well we have to ensure that our resources are focused on the things that matter most to them. That is why we are investing £700m in the next three years in new and improving services.
“Regrettably, we can only do that by restructuring the way we work in head office so that every effort is concentrated on supporting our customers and the frontline staff that serve them.”
RB has cut 35,000 jobs since it was bailed out by the Treasury during the 2008 financial crisis. It is 80 per cent owned by the Government.