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Video: Nationwide customer contact chief on data overload
Josie AllchinNationwide head of customer contact strategy Andy Dellbridge says “you don’t need to stockpile lots of data” to glean useful insights.
HTC to ‘improve marketing’ and focus on mid-tier phones
Lara O'ReillyHTC has said improvements to marketing and a reinvigorated focus on mid-tier smartphones will help its return to profit in 2014.
Pernod Ricard on ’empowering’ its marketers to communicate on sustainability
Niamh CarrollGreenhushing is a symptom of marketers feeling nervous about how they communicate on sustainability, Pernod Ricard is attempting to “empower” its teams to tackle the issue.
Soft skills trump functional marketing expertise, study finds
Charlotte RogersLeadership, communication and strategic thinking are the skills most prized by CMOs, according to new research, with functional experience lagging further behind.
Marketing recruitment intent slows as cost concerns put brands off
Molly InnesExclusive data from IPA Bellwether shows more brands are expecting job losses this quarter compared to last.
Danone eyes ‘selective price increases’ as volumes grow
Niamh CarrollDespite returning to positive volume growth, Danone’s CFO says the business will continue to make strategic price increases behind its “differentiated” products.