HTC scotches reports it has hired Chen as CMO

HTC has moved to quash reports it has hired David Chen as its chief marketing officer despite a previous confirmation it had with the announcement he will serve as its chief operating officer.


A spokesperson had said yesterday (3 October) Chen would become CMO following the resignation of the company’s top marketer Benjamin Ho but it has since emerged that there is no replacement and Chen has been promoted to COO.  

The business says Chen will work closely with its marketing, sales and communications teams to help steer the business into its “next phase of global growth”. His appointment will contribute to the “strong resurgence of the HTC brand, the company added.

HTC’s confidence references the uplift the business claims to have received following recent cost cuts that it has claimed boosted marketing and sales efficiencies. The efforts to date contributed to improved earnings in its latest quarter.

Unaudited profit for the three months to September was T$640 million (£13m), significantly more than the T$216.23 million (£4m) predicted by analysts.

The performance backs claims from HTC’s last quarterly earnings report that cost cuts had bolstered efficiency across its marketing and sales functions.

Despite the upturn, HTC faces a tough undertaking to win back lost share in a competitive smartphone market. Sales in September fell 7.9 per cent year-on-year to T$16.7 billion, the company said. Year-to-date revenue through September was down 13 percent to T$140 billion.

The business has struggled to woo users to its flagship One M8 phone despite a positive reception and a high profile ad campaign, thought to be worth more than $1bn. HTC had hoped the phone and the subsequent marketing around it would transform perceptions of the brand and help it to achieve a target of double digital market share in the UK.  

Prior to his appointment Chen was the company’s chief development officer.

Latest from Marketing Week


Access Marketing Week’s wealth of insight, analysis and opinion that will help you do your job better.

Register and receive the best content from the only UK title 100% dedicated to serving marketers' needs.

We’ll ask you just a few questions about what you do and where you work. The more we know about our visitors, the better and more relevant content we can provide for them. And, yes, knowing our audience better helps us find commercial partners too. Don't worry, we won't share your information with other parties, unless you give us permission to do so.

Register now


Our award winning editorial team (PPA Digital Brand of the Year) ask the big questions about the biggest issues on everything from strategy through to execution to help you navigate the fast moving modern marketing landscape.


From the opportunities and challenges of emerging technology to the need for greater effectiveness, from the challenge of measurement to building a marketing team fit for the future, we are your guide.


Information, inspiration and advice from the marketing world and beyond that will help you develop as a marketer and as a leader.

Having problems?

Contact us on +44 (0)20 7292 3703 or email

If you are looking for our Jobs site, please click here