The Marketoonist takes a look at digital transformtaion. Tom Fishburne is founder of Marketoon Studios. Follow his work at marketoonist.com or on Twitter @tomfishburne See more of the Marketoonist here
The retailer is hoping to create a more emotional connection with consumers as it debuts Christmas marketing activity it claims is ‘not just a traditional ad campaign but a customer experience campaign’.
Despite loyalty schemes and incentives encouraging consumers to return, most shoppers do not have allegiance to just one supermarket, with low prices and better value tempting consumers to shop elsewhere.