Mark Ritson: Think TV is dying? You’re forgetting about the ‘Knopfler Effect’

New Ebiquity data questions whether TV’s superiority for marketing effectiveness will last beyond five years, but it ignores people’s propensity to change behaviour as they get older.

Mark Knopfler effect Ritson TV
Photo: Victor Schiferli

Alas, I am old. I can remember glimpsing the initial efforts of MTV on American TV screens and then, a little later, on the sets back in the UK. And I can recall the videos that dominated those early years of the nascent music channel too. There was a lot of Billy Ocean, way too much Def Leppard, and a whole series of dodgy Whitesnake videos (ask your dad).

But more than anything I remember MTV as essentially a promotional channel for Dire Straits. You couldn’t make it through even the briefest visit to the channel without Mark Knopfler and his band of middle-aged musos turning up on rotation and rocking out.

I hated it. Knopfler’s “bee-bop-a-lula baby what I say” lyrics. His stupid red headband. The obvious lack of cool. The unending guitar solos. It was everything a teenager was meant to hate. The opposite of what Frankie was saying and Morrissey was doing. So I hated it.

Time passed and I, to my total surprise, became old. And a strange thing happened. It occurred so slowly that the change was all but imperceptible. The odd foot tap. A twist of the dial every now and again. A brief smile when ‘Sultans of Swing’ started to play in a bar. The gradual addition of Knopfler’s songs to my Spotify playlist. A genuine love for ‘Sailing to Philadelphia’. I began to like Mark Knopfler.

It took 20 years but the very same songs I once winced at became acceptable, enjoyable even. If Knopfler toured anywhere within a 50 mile radius of me right now, I would go.

Something hated becomes loved over time. Call it the ‘Knopfler effect’. Ageing, lifestyle and the general passage of time mean that our tastes and behaviours evolve in relatively predictable ways. We encounter unavoidable demographic gateways along life’s winding road and they push us in different trajectories.

READ MORE: Mark Ritson: Marketers are clueless about media effectiveness – here’s the proof

You pass 30 and suddenly find yourself magnetically attracted to the windows of real estate agents. You hit 40 and start gardening. You reach 50 and become enraged by the abject lack of quality in the music of today versus songs of yesteryear. And spend time bemoaning this fact to anyone you encounter.

There’s stuff you don’t think you will do when you get older. But you do. The Knopfler Effect is, to some degree, unavoidable. And it is suddenly at the heart of a huge debate currently engulfing television advertising and its ongoing centrality to marketers.

Up until now it would have been easy to assume that the relationship between TV broadcasters and Ebiquity, the marketing and media consulting firm, was extremely chummy. TV affiliates, like Thinkbox, quote Ebiquity research as the gold standard when making the case for TV advertising. Every time Ebiquity runs a big analysis comparing different advertising media, TV invariably comes out on top.

The reason Ebiquity is so attractive to TV marketers is that in the cacophony of bias and vested interests that is the modern world of media effectiveness, the company provides an expert and properly independent voice.

Ageing, lifestyle and the general passage of time mean that our tastes and behaviours evolve in relatively predictable ways.

Ebiquity runs the numbers and report the outcomes without any concern for any of the players in the media game. They are cold-hearted reporters of fact and when they do their gardening there is not a wall in sight. The name might suck – badly – but Ebiquity has come to stand for something that we rarely encounter these days in media: truth.

Its objectivity and influence mean that its new report, ‘TV At The Tipping Point’, has caused a significant amount of consternation in TV land. Ebiquity continues to cite TV advertising as the superior advertising medium for reach, ROI and long-term profitability. But its analysts are less certain that this superiority can be sustained beyond the next five years.

Specifically, Ebiquity thinks the current data from the UK suggests we are approaching a “tipping point” in which the gradual reduction in the reach of linear TV will have a demonstrable impact on its value and utilisation as an advertising medium.

TV’s uncertain future

This is not the ‘death of TV’, as predicted for the past decade. But it is an evidence-based analysis of tectonic changes in the current landscape of media planning. And it hinges on the existence or absence of the Knopfler Effect.

Let’s explore these complex points via a series of charts.

Despite significant changes in the media environment – specifically the emergence of subscription and ad-funded video-on-demand (VOD) options like Netflix and YouTube, respectively – TV’s reach and the time spent with the medium by the total audience have held up remarkably well thus far.

Marketers who tend to be single, urban and more digitally obsessed have looked at their own lack of TV viewing, extrapolated it to the general population, and concluded that linear TV viewing is already in terminal decline. The data from this country and elsewhere has plainly shown that to be untrue.

The combination of reaching so many people with great relative audience involvement and such an emotional medium has resulted in TV continuing to claim the crown as the most effective advertising medium. Clearly you have to possess the existing scale and distribution to justify TV’s big budget demands. But with those caveats acknowledged it is inarguable that TV ads are an important option for most big brands as they build their media mix.

READ MORE: Mark Ritson: Gary Vaynerchuk is wrong, wrong, wrong, wrong, wrong about media

Ebiquity has been at the forefront of the research to make this case. Its most famous assessment of different media concluded that even in the short term – and this data point will be important later – TV will generate returns superior to other media. Investing a quid in TV advertising will, all things being equal, likely generate a return that is 40% greater than any other alternative.

But all is not well in the world of TV. Older viewers (aged over 65) in the UK have continued to watch linear TV at the same significant levels as 10 years ago. But there is a direct correlation between audience age and reduced and reducing levels of linear TV watching.

Reduced, in the sense that younger people watch less TV. Reducing, in the sense that the younger the audience group, the steeper the decline appears to be occurring year to year.

There is a significant danger that younger demographic groups are not only watching less TV but continuing to watch less as time goes on. Obviously, it’s possible to extrapolate this data to a place where the 25-year-olds of today become the 65-year-olds of tomorrow, and ultimately predict a time when TV becomes an irrelevant medium for the 21st century.

This, of course, is the prevailing ‘death hypothesis’ so beloved by those who work in many corners of the digital world. But that might be an oversimplification – cue Dire Straits.

The counter argument to this death hypothesis is that young people eventually grow older. As they age they don’t necessarily continue to exhibit the same audience behaviours. The Knopfler Effect suggests that when and where they watch TV – and what they watch on it – might change in a manner that gradually replicates their older peers.

We become the boring, middle-aged fuckers we despised back in secondary school and our TV viewing eventually reflects this too. Younger demographics have always watched less TV simply because they have more fun and less reason to be at home.

They play sport. They go out in the evenings. They do a lot of fucking and even more looking around for people to fuck. Nobody ever got laid watching Bergerac (again, ask your Dad).

With the advent of ageing, kids, work pressures and the container-load of shit that middle age dumps onto most people from a great height, these once super-active 20-somethings eventually become exhausted 40-year-olds who flop onto their sofa at 7pm and reach for the remote.

They will probably not do it as much as their parents did in the 90s and noughties, but their TV watching should ramp up as the heady middle-aged cocktail of gentrification and exhaustion takes hold. That is certainly what the data in the chart above appears to show.

I say “appears” because this data from IPA’s Touchpoints database is comparative, not longitudinal. That’s critical because although it’s looks as if someone increases their TV viewing as they move through the two decades from late teenage years (the blue bar) to middle age (the green bar), that’s not what this data actually shows.

This is not the same person being measured across two decades; instead it’s different people of different ages being measured in the same year. It therefore assumes the Knopfler Effect, rather than empirically proving it exists.

The chart’s value hinges on the assumption that the 16-year-old of today turns into the 35-year-old of tomorrow. Twenty years from now, if we interview the teenagers that provided the data shown in that blue bar above, would we discover that their TV viewing now matches the current generation of 30-year-olds shown in the green bar? That’s what statisticians call a ‘big fucking question’.

According to Ebiquity there is growing evidence that if we were to stick around for two decades, or even half that time, and re-interview the teenagers of 2018 we would likely encounter an entirely different picture of TV viewing than the one we might expect from past generations.

Rather than assuming a Knopfler Effect in which younger viewers increase their TV viewing as they age, Ebiquity posits that these younger audience groups continue to reduce their TV viewing. Ebiquity suggests that the “inflection point” when the impact of this rapidly decreasing audience for TV begins to have a meaningful effect on the economics of TV advertising is approaching fast. It might be less than five years away.

As the 65+ group inevitably shuffle off to the great TV gameshow in the sky, as younger viewers with lower TV viewing habits replace them, and as their viewing continues to decline, the combination of these demographic changes begin to take their toll on TV advertising’s most precious advantage: reach.

If these significant declines in reach are accurate – like all projections, they are open to debate – they will have a dramatic impact on the cost of effective TV in the near future. TV ads are sold using the individual spot price but they are valued and selected by advertisers on their ability to reach a certain proportion of the audience – a cost per thousand (CPM).

As the number of ads needed to reach that notional thousand viewers goes up so too will the relative cost of TV advertising – especially among the younger demographic groups so prized by advertisers.

The equivalent cost to reach a target audience with TV ads has already increased dramatically (see the table above). According to Ebiquity, that cost will continue to rise and by 2022 become prohibitive.

The cost to reach 16- to 34-year-olds will rise by at least 70% over the next four years, it says. The cost to reach households with children will go up by around 50%.

Those numbers are problematic because advertisers are unlikely to pay the same price for a 30-second spot in the future, given it reaches such a significantly smaller audience and because they now need so many more ads to reach the same audience size.

If you recall, according to Ebiquity the current ROI superiority of TV advertising is around 40%. Should costs rise by 50% the increased investment necessary to achieve the same return essentially wipes out TV advertising’s long-held supremacy.

Before we all jump out of the nearest window screaming, a few caveats. As the TV lobby has already noted, it would be unfair to just use the numbers from linear TV as the basis for all the extrapolations. Broadcast VOD is a real thing and the latest data suggests that one of the major reasons that younger demographics are not be watching as much linear TV is because they now access it on other screens in a non-linear manner.

And while we are on the topic of watching TV on other screens, don’t ignore the even bigger point that people increasingly use their TV set to watch non-television content. Everyone from YouTube to Netflix to Disney has only one major goal in the year ahead: get their app and their content onto the TV screens of the world, ASAP.

The traditional TV companies and linear content are only one small part of the Venn diagram of 21st-century television viewing. Add to that the major changes in addressable TV that are around the corner and it’s clear that Ebiquity is, as it points out in its paper, presenting a worst-case scenario.

But the key limitation of the Ebiquity data in this new paper is that the Knopfler Effect has not been disproved, it has just been ignored in the calculations. The company’s extrapolations assume no Knopfler impact at all: teenagers will watch TV like a teenager even when they are in their 40s, it says.

That seems wrong. Even the most perky 20-something is going to age, have kids and get knackered eventually. And like millions before them they will turn on their TV for respite, rescue, recreation and Ready Steady Cook as their lives unfold.

As usual the correct prediction of future TV audience sizes probably exists somewhere in the middle. Between the perky flat line that the television companies promote and the scary rollercoaster declines contained in Ebiquity’s latest estimates, we will probably find accuracy. The killer point is that no one has longitudinal data for the past five years, and they certainly have not got it for the next five years that will follow.

Today’s 20-year-old will clearly not behave exactly like today’s 35-year-old when it comes to TV consumption. But they are equally unlikely to behave the same way as they do now with respect to TV 20 years from now. How much they will differ – the degree of the Knopfler Effect – remains a known unknown. All quantitative bets are therefore just that: bets. The race is yet to run.

What is clear is that the glory days of TV simply taking the biggest, easiest share of big branding budgets in this country is officially over. One contemporary urban poet described this era as a time when the TV stations earned their “money for nothing” and their media “cheques for free”. He was spot on.

A tougher decade awaits. That does not mean that TV advertising is dead or that its manifest advantages are now at an end. But it prompts a huge strategic question.

Given the digital duopoly of Facebook and Google made such huge inroads into TV’s share of marketing budgets during the last 10 years – a decade in which TV held most of the reach and effectiveness advantages – imagine what they will achieve in the years ahead as those advantages start to diminish.

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Comments
  • Dave Tindall 15 Feb 2019 at 8:41 am

    Interesting read as always Mark.

    It would be interesting to know if there is any data out there which supports the existence of the ‘Knopfler Effect’ in other contexts. As someone progressing through my 30s, anecdotally I am in complete agreement that the ageing process, and associated change in habits, gets us all (especially as one of my colleagues who is in his early 20s looks at me in the same way I looked at “old” colleagues 10-15 years ago). Things like life insurance policy purchases or mortgages are probably too removed from how media is consumed, but there must be medium-long term data on things like internet, mobile phone or even social media usage that could give a little more clarity.

  • Alan Charlesworth 15 Feb 2019 at 8:49 am

    Can us [even] older folk call it the ‘Diamond effect’?

  • Al King 15 Feb 2019 at 9:27 am

    Mark, you nailed the key point on using data properly and showing how viewing habits change over time of course, BUT a comment on your musical observations if I may. There’s no such thing as too much Def Leppard (stick with High n Dry and Pyromania though) or dodgy Whitesnake videos (Vai and Vandenberg guitar dueling is amazing). Knopfler’s solos did end AND he said something with them (to be fair, Vai himself was guilty over the occasional over widdle-ing). Dire Straits didn’t put a foot wrong till after Love Over Gold. ‘Sultans of Swing’ remains one of the greatest solos of all time (check out the guitar onomatopoeia when he plays a 7th chord flamenco style to make it sound as if “the time bell rings.”), so Im glad you finally dig that. I’m 54 and totally un-enraged by the abject lack of quality in the music of today. 2018 was an amazing year for music. Best in a decade. The trick is to use informed specialist filters (music mags) to get to the good stuff. Here’s a few contemporary artists that should work for you: Israel Nash, War on Drugs, Cass McCombs, Clutch, Jonathan Wilson, Khruangbin, Great Van Fleet, The Struts, The Brummies. All as good as anything from the golden decade (70’s). I hope you find time to enjoy.

    • Chris Ellis 15 Feb 2019 at 11:07 am

      All that, and I’m also pretty sure it was “chicks” for free.

  • andy brander 18 Feb 2019 at 10:46 am

    Deloitte has an interesting take on all this in their “future of TV” research. They predict that though slower than younger age groups, “older age groups will be nudged into on-demand viewing by their own peer group and the behaviours of younger generations in their family. The influence of children may be exaggerated by the number of young adults still living with, or returning to, their parents’ home.”
    So though it isn’t safe to assume younger audience’s viewing will entirely resist the pressures of the lifestages they’ll face, older audiences’ behaviour will slowly evolve too. The worry for the advertising industry is that as TV’s reach decreases / inflation rises, we haven’t yet found another medium / format that is consistently as effective to replace it.

    • Mathieu Manson 21 Feb 2019 at 11:07 am

      I would intuitively tend to agree. I’m going to first establish that I’ve been a long-time defender of the power of TV and have always argued against the ‘TV is dead, no-one watches TV anymore’ fear mongerers (oftentimes 25 YOs who claim TV is dead would then go on to describe last night’s episode of Love Island which they watched on linear TV btw…)
      I think (with no data to back up my gut-feel) that for the ‘Knopfler effect’ to take place there needs to be a driver. The reason you start spending time with real estate agents at 30 is because you start getting into the property market. The reason you get into gardening at 40 is because… well I don’t know why that is but I’m sure there’s a good reason for it.
      The question is not whether 40 somethings in the future will stop dropping to the couch to unwind — it’s whether when they do that they’re still watching linear TV or Netflix/youtube. For them to switch out of Netflix and back to linear TV there must be a reason for it. Is there a reason for people in their 20’s and early 30’s to love Netflix and Amazon Prime but to switch to linear TV in their 40’s and 50’s? If so, what is that reason? Maybe it’s the quality of the experience — although I would argue the Netflix experience is superior to that of TV — maybe it’s to watch reality TV show, political debates or live sports… Once Netflix, Amazon Prime, Now TV and the like get their hands on some of the those, I fear there may be less chance of us staying tuned into linear TV… This is more of an open question than a strong opinion.

  • Ed Lamb 18 Feb 2019 at 3:33 pm

    Interesting that chart on 25-34 year olds with children watching more TV on a TV set. Never base things on a sample of one (and I’m significantly older than 34!), but my observation as a parent would be that the TV is used as a baby sitter / calming device. My twin girls are now 7 and I’m rarely in the room when they are watching TV – it’s on when I’m prepping a meal for them mostly, whether that’s breakfast or dinner. Or lunch on weekends. In the last year or two, as they’ve got older, I’ve occasionally been called into the living room as they’ve spotted a product they want being advertised, and that HAS impacted on a 2018 Xmas present purchase (I can think of a massive bouncing balloon they insisted I buy them!), but impacts little or not at all at other times of year with the possible exception of the lead up to their birthday. I wonder how many other parents leave the TV on for their kids and watch little themselves – i.e. what proportion of that green bar is TV viewed by very young children with no advertising potential at all.

  • Heather Johnston 19 Feb 2019 at 1:52 pm

    The other factor is the “Marvel Superhero Saturation’ effect. Some of us want to watch stuff that is not about some over-surgeried jock in lycra going through the CGI motions. Of which net channels, Netflix and Amazon appear to be full, plus such wonderful treats such as live soccer and some stuff where over-surgeried jocks pretend to wrestle. If that’s all those additional channels, for which a handsome fee is charged, have to offer, then as Sam Goldwyn used to say, count me out. Reminder to all: the over fifties are the ones with the money.

  • Julian Pratt 21 Feb 2019 at 5:40 pm

    ‘Knopfler effect’ essentially brought us brexit.
    Or as Alan Moore put it “Every day the past gets a little brighter and the future gets a little darker”.

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