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A silver lining in the clouds

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Cloud computing services – remote online data storage, accessible from any terminal – are helping level the playing field for companies, as smaller firms can afford data storage to rival larger ones

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Q&A: Christina Smedley, PayPal

Lucy Handley

As Paypal’s vice-president of global brand and communications, Christina Smedley is putting customer experience at the centre of its positioning. This included an above-the-line campaign earlier this year running on tv and outdoor, with straplines such as ‘less paying, more playing’.