Covert insults in research groups, demeaning consumer descriptors and polarisation in the workplace are creating an out-dated and churlish impression of the industry, which if not addressed will be to its detriment.
CEOs might be making difficult demands of marketers to be more agile and entrepreneurial but they are right that marketing needs to move beyond its traditional plate-tectonic pace of progress.
To create long-term, sustainable growth, brands need to stay ahead of the game by creating products and services consumers don’t even know they need yet.
The best marketing practitioners develop strategies based on sound theory, but they are pragmatists when it comes to driving it through.