Lucy Handley

Features Writer

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The champagne brand that’s a little bit crazy

Lucy Handley

Champagne brand Nicolas Feuillatte is a relative newcomer to the world of bubbly but this allows it to “break the rules” of luxury marketing. Marketing Week caught up with the Nicolas Feuillatte team of Caroline Defaut (CD), marketing and communications director and David Henault (DH), new cellar manager for this Q&A. Marketing Week (MW): Nicolas […]

How fit is your business for growth?

Lucy Handley

Lucy Handley is a key member of the Marketing Week features team and has also worked in advertising agencies so can bring a unique perspective to client-agency relationships when writing on this topic.

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Authenticity adds weight to health claims

Lucy Handley

Research seen by Marketing Week reveals official recognition of the health claims made by functional food brands offers marketers a real opportunity to grow a category dogged by consumer cynicism. Functional foods – products with ingredients added for extra health benefits – are predicted to be worth £1.07bn annually in the UK by 2016, according […]

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Is effort the new loyalty?

Lucy Handley

Customer service is a vital element for brand loyalty and part of this is making it as easy as possible for consumers to find answers to their questions. Collecting data from interactions can help smooth the process

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Do consumers care about calories?

Lucy Handley

Research commissioned by Marketing Week shows people welcome calorie and nutritional content on fast food good news for brands wanting to help stem ’the tide of obesity’. But their stance must be informative, not preachy.

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Making DM relevant

Lucy Handley

Do you want to know an open secret? Marketers who prefer an all-singing, all-dancing creative would do better to focus on making DM relevant to their target audience, according to an annual study seen by Marketing Week.