Don’t lose sight of the fact your job is to find customers

While a marketer’s job is varied, ultimately the end-goal is to find profitable customers.

As a marketer, people are paying you for the firm’s most important job (next to innovation): finding customers – at the lowest possible cost.

Finding customers is an art and a craft. The art is your work’s beauty: the creative, the intuitive. The truth is, marketing art is your hobby. What you are being paid for is the craft of finding customers on demand, on time, on budget – again, and again.

Thomas Barta Try ThisTry This: Whenever you can, enjoy the art of marketing. Indulge in creative work. Paint a colourful picture. Dream of the extraordinary. But then, face reality. Never lose sight of your real job: finding profitable customers.

If you can choose between boring work that does the job, and exciting work that doesn’t, go for the former.

Thomas Barta is a marketing leadership expert, speaker and the co-author of ‘The 12 Powers of a Marketing Leader’. He has teamed up with Marketing Week to launch the Marketing Leadership Masterclass, a new CPD-accredited online course designed to equip marketers with everything they need to become a better leader. To find out more and book your place visit



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