Online November 2013

Tesco needs to force an all out war on quality, not price


Tesco comes in for a lot of stick. As the UK’s biggest supermarket chain it has become the whipping dog, blamed for the demise of the high street, criticised when small bakers and butchers go out of business and faced with protests every time it tries to open a new store in villages from Hadleigh to Westward Ho!.

Christmas IT failures put NatWest brand at risk


NatWest, along with its Royal Bank of Scotland stable mates, has suffered a third significant systems failure in 18 months, causing consumers’ payments to be declined. With a new, quicker switching process in place for UK accounts, the brand could see a new kind of bank run.

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