As technology has advanced, more business operations have become automated. And customer service is no different. Now that Chatbot technology has evolved, it’s increasingly common for customers to seek out self-service options.
Our latest guide provides an excellent introduction to self-service technology driven by AI-powered Chatbot. In this guide, you will:
- Learn what ‘self-service’ means when it comes to Customer Service.
- Discover why Chatbots are at the core of self-service solutions.
- Explore key benefits and features of Engage Hub’s cross-channel Chatbot.
- Identify key considerations and recommendations when incorporating Chatbot into your customer experience solutions.
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