Knowledge Bank


Digital Experience in 2021


Discover why the modern digital experience requires a more customer-centric approach and how to build a strategy to keep up with the new challenges.


The speed of digital transformation has forced many businesses to improve their digital presence. But just having a digital presence isn’t enough as brands must focus on the customer and take a new approach to meet their needs in 2021 and beyond. 


What does that approach look like?


Download this free white paper with insights on:


  • Adapting to new digital trends
  • The type of content that wins today
  • The cutting-edge experiences consumers demand
  • The role of voice and Google’s customer-focused changes
  • Why customer-centric content will take center stage
  • The importance of leveraging consumer data
  • Technologies that can empower marketers and developers alike
  • How a modern best-of-breed Digital Experience Platform can transform experiences

*We would like to communicate with you regarding the products and services of our Marketing & Creative brands, that may be of interest to you. As well as Marketing Week, these brands include Creative Review, Design Week and the Festival of Marketing. If you do NOT want to receive these marketing communications, please email You can update your details and marketing preferences at any time by visiting your My Account page.

  • Information about how we use your data.

    For details of we use the information you provide to us, please see our privacy policy

    Information about how we may share your data with the sponsor of this content. This content is being provided to you on behalf of our sponsor. By clicking 'Submit', we may make available your name, job title, company and email address to this sponsor. It is in our and our sponsors' legitimate business interests to share this data with the sponsor: it allows us to attract the most appropriate sponsor for the content and to facilitate business-to-business communication between our sponsor and you. Our sponsor may contact you about their products and services.

    Alternative means of accessing this content. If you would prefer not to have your data shared with our sponsor, please send a stamped addressed envelope to Marketing Week – Client Services, Floor M, 10 York Road, London SE1 7ND and we will send you a copy of the content. In this case we may still let the sponsor know what company you are from, but we will not provide your personal details.