Knowledge Bank

Back

Engaging Omnichannel Experiences Are the Key to Competing—And Winning

Progress

Today, digital experiences are driven by the need to empower customers to do what they want to do, when and where they want to do it. With the explosion of available data and analytics, these experiences also need to be tailored to improve relevance. Download this white paper to learn why a DXP should be the foundation of your digital transformation strategy. You’ll also learn:

  • About the tangible results of digital experiences, such as personalized interactions across all digital touchpoints
  • The challenges businesses need to address, including multisite management at scale, data source integration, and delivering experiences that support the entire customer journey
  • Why a content management system (CMS) should be the foundation of your DXP

*We would like to communicate with you regarding the products and services of our Marketing & Creative brands, that may be of interest to you. As well as Marketing Week, these brands include Creative Review, Design Week and the Festival of Marketing. If you do NOT want to receive these marketing communications, please email preferences@centaurmedia.com. You can update your details and marketing preferences at any time by visiting your My Account page.

  • Information about how we use your data.

    For details of we use the information you provide to us, please see our privacy policy

    Information about how we may share your data with the sponsor of this content. This content is being provided to you on behalf of our sponsor. By clicking 'Submit', we may make available your name, job title, company and email address to this sponsor. It is in our and our sponsors' legitimate business interests to share this data with the sponsor: it allows us to attract the most appropriate sponsor for the content and to facilitate business-to-business communication between our sponsor and you. Our sponsor may contact you about their products and services.

    Alternative means of accessing this content. If you would prefer not to have your data shared with our sponsor, please send a stamped addressed envelope to Marketing Week – Client Services, Floor M, 10 York Road, London SE1 7ND and we will send you a copy of the content. In this case we may still let the sponsor know what company you are from, but we will not provide your personal details.