Making the transition from disruptor to viable long-term business is not easy but in order to stand the test of time brands must continually evolve and take risks while staying true to the values that made them a success in the first place.
Three quarters (75%) of Brits will be encouraged to make a repeat purchase if a complaint is dealt with carefully by a brand, according to new research from the Ombudsman Services.
Consumers trust in editorial content is plummeting, so much so that the IAB has issued new guidelines to brands on how to provide greater transparency. So how do brands make sure that in the rush to content marketing their campaigns are still effective?
The growth of direct-to-consumer brands is not just about the flight to ecommerce during Covid, but also offering convincing answers to consumers’ questions.
The sportswear brand cut spend related to events such as the Oympics but “doubled down” on digital as ecommerce sales almost doubled.
We round-up the biggest news from the week including UKTV’s ambitious brand revitalisation, how Häagen-Dazs is capitalising on its momentum by doubling digital investment and your chance to vote for the Brand of the Year.
Rather than letting Covid-19 put it off its stride, UKTV is investing in a major brand repositioning project as it looks to get match fit for the post-lockdown world.