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Make or break experiences

Josie Allchin

Why your customer is king: customer experience should be at the top of your priority list. Click here to read the cover feature Case study: TGI Friday’s. Click here to find out how investment in staff training helped raised customer satisfaction for the brand Case Study: Hilton Worldwide. Click here to read how the hotel […]

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Video Viewpoint: Clarks

MaryLou Costa

Watch the video below to see MaryLou Costa’s opinion on the shoe brand’s change in direction.Video:MaryLou, ClarksClick here to read what reporter Rosie Baker has to say about Clarks association with music.

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