Nike: ‘Digital more valuable than traditional’

Cannes 2012: Connecting with consumers using digital channels is more valuable and powerful to brands than anything that can be achieved with traditional marketing methods, according to Nike’s digital chief.

nike

Speaking to Marketing Week at the Cannes Lions Festival of creativity, Nike’s vice president of digital sport Stefan Olander, says Nike created an “ecosystem” of digital services with digital fitness services Nike Plus and Silver Cyber Lion winner at Cannes Fuel Band that complement its product range and encourage consumers to connect with the brand daily.

In doing so, Nike has built a marketing strategy into a business strategy, according to Olander.

He adds: “Nike Plus was an experiment, but good marketing is solving things for people, making things easier and helping people get better at what they want to do. If that works, you can turn it into a service, when it becomes a service it becomes a component of your business.

“When you have millions of people that come back and reconnect with your brand multiple times a week, your realise that that connection is more valuable and powerful than any traditional pushed marketing messages.”

Fuel Band allows users to connect to mobile and computer devices to measure, track and share their fitness levels launched in the US in January. It was followed by a London launch in May and now has 7 million users. Nike plans it roll it out worldwide shortly.

Presenting to delegates at the industry event, Olander said: “In classic marketing, buying the product is the end of the relationship. The thinking has completely shifted so that the purchase of any Nike product needs to be the beginning if the relationship. [with Nike Plus] we created a link stronger that anything we could ever say in our communications.”

Nike fell foul of the advertising regulator earlier this week over a Twitter campaign with Wayne Rooney. It was ruled the activity was not clearly marked a marketing communication.

Recommended

Russell Parsons

Buyout bolsters Boots brand

Russell Parsons

“Boots will not change. Boots will remain Boots” was the bullish declaration proudly offered by Stefano Pessina following the £6.5bn sale of almost half the company that owns the high street stalwart to US equivalent Walgreens.

Comments

    Leave a comment

    Close

    Discover even more as a subscriber

    This article is available for subscribers only.

    Sign up now for your access-all-areas pass.

    Subscribers get unlimited access to unrivalled coverage of the biggest issues in marketing and world-renowned columnists, alongside carefully curated reports and briefings from Econsultancy. Find out more.

    If you are an existing print subscriber find out how you can get access here.

    Subscribe now

    Got a question?

    Contact us on +44 (0)20 7292 3703 or email customerservices@marketingweek.com

    If you are looking for our Jobs site, please click here

    Subscribers get unlimited access to unrivalled coverage of the biggest issues in marketing and world-renowned columnists, alongside carefully curated reports and briefings from Econsultancy. Find out more.

    If you are an existing print subscriber find out how you can get access here.

    Subscribe now