Orange beats Vodafone for customer service
Orange has taken over from Vodafone as the mobile phone company offering the best customer service, according a survey by JD Power. T-Mobile was the lowest-ranked operator.
Orange has taken over from Vodafone as the mobile phone company offering the best customer service, according a survey by JD Power. T-Mobile was the lowest-ranked operator.
The rules of content marketing are evolving faster than ever – here’s why.
Unilever is aiming to grow its brands through innovation that “scale and build categories”, rather than simply delivering “new news”.
Sainsbury’s reported higher than expected profit growth and increased optimism for its Nectar loyalty proposition, which it says is strengthening its retail media offer.
The sixth CX50 list of the UK’s top 50 customer experience professionals reveals the key trends in a complex and highly regulated sector.