Grocery retailers like Sainsbury’s and Marks & Spencer are hoping to tap into the growth of convenience culture as they attempt to claim a greater share of spend among urban shoppers.
This glossary aims to break down the expanse of ecommerce terminology for marketers.
How to deal with the high volume and cost of customer returns is one of the biggest issues currently facing online retailers.
Nectar says its new agency, Nectar 360, will offer brands more insights into its shoppers while offering customers more personalised rewards.
Michelle D’vaz-Plant kicked off her marketing career as an apprentice at Harrods aged just 16. Now head of marketing at the London Designer Outlet, she wants the next generation of apprentices to give the industry a much-needed shake-up.
Waitrose is returning to its focus on sourcing and provenance in its new marketing campaign.
M&S has doubled its marketing investment in its biggest clothing category, with the ad airing during prime-time shows including Love Island and First Dates.
Inglis will leave the business at the end of March, joining Paula Nickolds and Rob Collins in a growing list of senior management departures.
In his final interview as Asda’s chief customer officer, Andy Murray explains why being distinctive is more important than being different and how he became finance’s best friend.
Ted Baker’s new chief customer officer was previously a non-exec director at the business and will be charged with developing its customer and digital strategy.
As the French capital gets its gameface on ahead of the 2024 Olympics, Adidas explains how the city’s local creativity is feeding the brand’s international strategy.
Following its £170m acquisition of the Kings Mall in London’s Hammersmith, Ikea is on a mission to rejuvenate UK retail. But what does this mean for the wider shopping centre sector?
From the departure of the boss of John Lewis to Santander’s new campaign and Morrisons’ regret over pulling back from Black Friday, catch up on all the marketing news from the past week.
Does the latest retail carnage on UK high streets mean the sector has hit rock bottom? A hardening of attitudes to discounting may show that reality has started to bite.