Social media will be the killer channel, but first…

Webops Temp

Facebook is right to highlight the influence that social media is having on marketing strategies ( It is clear that social is quickly emerging as the killer outbound channel for driving customers to other acquisition avenues. Brands that can engage customers in social media by delivering relevant information in real time develop the ability to […]

Mark Ritson

The three rules of brand management

Mark Ritson

Conference season is upon us once again. I have sat through far too many of these sessions where a guy in a suit explains why his brand strategy is perfect followed by a showreel of ads from his latest campaign. There is then a call out for questions, an embarrassing silence and then everyone shuffles off for a bad cup of coffee and a dodgy looking brownie.


Q&A: Tesco’s Sidonie Kingsmill

Josie Allchin

Debranding: Why the world’s biggest companies are removing their brand names from their products, read the cover feature here “Nobody calls the Mini the BMW Mini even though it belongs to BMW. So why would we call ourselves RBS Coutts?” private banking firm Coutts talks about dropping the RBS branding Tony Cortizas, vice-president of marketing, […]