TSB marketing to be stepped up after sale collapse

The chances of the TSB brand becoming a permanent fixture on high streets across the UK have increased after it was announced the planned sale of 630 branches by Lloyds Banking Group to the Co-operative had fallen through.


The Co-operative says in a statement it has pulled out because of the “worsened outlook for economic growth” and “increasing regulatory requirements” in the UK. Concern the deal, agreed just under a year ago, could collapse has been mounting since Co-op put its insurance arm up for sale last month to strengthen its finances.

Lloyds will now sell the branches through an initial public offering (IPO). The flotation will need to be cleared by the European Commission, however, which has demanded the sell-off after Lloyds Banking Group received state aid in 2009.

Lloyds says in a statement that it will press ahead with the rebrand of the branches to TSB over the summer . There had a question mark over whether Co-op was going to keep the TSB brand or rebrand them to match its existing network.

The baking group, which also owns the Lloyds, Halifax and Bank of Scotland brands, is building a team of senior marketing personnel to develop branding, product and price propositions for TSB. It is being positioned as an ethical, community bank. Early marketing literature described the TSB as “the new face of banking” that will focus on retail and small business customers only.

A campaign to raise awareness of the name change is expected in the next few months. Advertising agency Joint, the start-up led by former Rainey Kelly Campbell Roalfe/Y&R executives Richard Exon and Damon Collins, has created the campaign.

The TSB brand disappeared from the high street in 1995 following the merger of the TSB Group with Lloyds.


Branwell Johnson

Join the modern marketers’ manifesto debate

Tess Waddington

Marketing Week has always championed best practice for its readers in the form of interviews with senior directors at the top of their game, knowledge gleaned from the most relevant and insightful case studies we can unearth and brilliant columnists willing to stress test received wisdoms.


    Leave a comment