How data can empower brands to engage on the customer’s terms
Marketing Week PartnerAt the Festival of Marketing, Vodafone and Tealium talked through the personalisation promise being delivered by customer data platforms.
At the Festival of Marketing, Vodafone and Tealium talked through the personalisation promise being delivered by customer data platforms.
When Vodafone’s youth-oriented mobile brand VOXI wanted to tell young people about its ‘Endless Video’ service, it found tapping the authenticity of creators through YouTube BrandConnect was the best way to drive up awareness and consideration.
While many businesses halted their marketing efforts at the height of the UK’s lockdowns, Vodafone took a different approach.
The 2020 BrandZ list of the UK’s most valuable brands came with a stark warning of impending doom, or at best irrelevance, for some of the country’s biggest names. But is such pessimism premature?
Vodafone is hoping to show a “confident and modern” brand as it launches a new campaign amid the rollout of both its 5G services and new rules that make it easier to switch mobile operator.
The move comes as the mobile operator reveals its 5G roll-out and tie-up with cloud gaming company Hatch as it hopes a focus on services will help it win in the battle for customers.
Exclusive Marketing Week research shows marketers are shifting away from classic demographics to find more nuanced ways to segment consumers based on their behaviour, personal interests and life stage.
The debut loyalty scheme from Vodafone’s youth network is borrowing from the world of streetwear to get 16- to 29-year-olds excited about rewards.
Vodafone’s CEO believes the European telecoms industry has not been fast enough, nimble enough, or listened to consumers enough to play the “pivotal” role it should be in building an “inclusive digital society”.
Vodafone has improved customer experience by streamlining its order process online thanks to its “intuitive” chatbot TOBi.
While Google and Apple keep their positions at the top, Amazon has bumped Microsoft from third place and a number of Chinese giants are threatening the status quo in this year’s BrandZ top 100.
Trust, understanding and a shared vision is helping marketing and procurement drive transparency, efficiency and stronger agency relationships.
Vodafone is launching the biggest marketing campaign in its history as it revamps its strategy, strapline and visual identity around the theme of “future optimism”.
A round-up of this week’s most important marketing news including the launch of Vodafone’s new youth-focused brand, Diageo’s struggles around direct selling and Camden Town Brewery’s first major brand campaign.
Vodafone is confident its new Voxi sub-brand – a mobile network designed specifically for under-25s – will help grow its market share among young people.