VW looks to be ‘more than just a van provider’ in tie-up with The Times

Volkswagen Commercial Vehicles is looking to boost customer engagement with its vans and position itself as a partner of UK business in a joint tie-up with The Times that will see the pair offer companies the chance to win a month’s worth of mentoring from Yo! Sushi founder and former Dragon’s Den investor Simon Woodroffe.

vw-times-2014-460
Simon Woodroffe will mentor winners of Volkswagen and The Times’ business mentoring campaign.

The move follows VW’s shift in strategy last year aimed at making the marketing for its trucks and vans more engaging. It launched a campaign, dubbed internally as “Working with You”, that centred on the real-life stories of its customers.
 
VW’s marketing communications manager Nicola Burnside says the tie-up with The Times supports the message that the van marque wants to work “in partnership” with its customers’ businesses, rather than just selling them vehicles. It hopes that by proving its worth beyond just selling vans and trucks it can boost customer trust and loyalty.
 
“Last summer we took a step change in our marketing strategy, recognising that we need to work in partnership with our customers’ businesses around the UK.
 
“This new campaign supports the message that we are more than just a van provider. We endeavour to work closely with our customers so we can understand their needs and supply them with a service that in turn will retain their trust and loyalty,” she adds.
 
The initiative launches today (13 February) in The Times with a four-page co-branded supplement in the newspaper and an online ‘hub’ containing content from The Times’ editorial team. VW will also promote the scheme across digital and social media channels, calling for companies to apply to be part of the scheme.
 
There will then be a selection event at The Times’ London offices, with 10 companies then given the chance to pitch to Woodroffe before five winners are chosen to receive a month’s worth of mentorship. Videos of the event will appear online, while the winning companies will get a double page spread in The Times and there will be monthly round-ups both in the paper and online.
 
At the end of the eight-month long campaign, The Times will host an audience with Woodroffe which will again be covered by the newspaper both online and in print.
 
Burnside says the partnership with The Times has allowed it access to “well-recognised” business talent such as Woodroffe, as well as providing content that it hopes will be of value and interest to its customers. VW is hoping for a “truly engaged” response from businesses across the UK and will be looking to amplify The Times’ activity wherever possible across social media and digital channels.
 
“There’s a genuine need [for us] to bring so much more to the table. We have come to understand that what our customers want is a business partnership, providing solutions and services which add real value,” she adds.

If you have a great case study from 2013 why not enter the Automotive category in the Marketing Week Engage Awards 2014. Find out more here.

Recommended

Michael

The respectable face of data crime

Michael Barnett

The past week has seen stockbrokers allegedly using customer details stolen from Barclays and signs that blue-chip firms will be subject to criminal investigation over their use of private investigators. It’s critical that regulators pursue any prosecutions to the full extent of the law.

Comments

    Leave a comment