Month: September 2004

Fulfilment ought to begin at home

Marketing Week

As David Reed points out (MW September 2), effective fulfilment is absolutely vital to any direct marketing campaign – unhappy customers vote with their feet and any business will have to work overtime on retention strategy if fulfilment fails to deliver. In my view, many of the problems surrounding fulfilment arise from it being handled […]

Kraft Foods plans to roll out low-carb option in UK

Marketing Week

Kraft Foods plans to bring its low-carbohydrate brand, CarbWell, to the UK in an attempt to appeal to health-conscious consumers. The food manufacturer was quick to respond to the growing concerns about obesity, announcing last year a strategy to cut portion sizes, improve nutritional quality and take more responsible approach to market. But it decided […]

Norwich Union axes 80 staff in marketing cull

Marketing Week

Norwich Union is slashing 80 jobs in its marketing department as part of a restructure. Its marketing functions for Norwich Union’s life insurance business in Norwich and York will be merged, with some of the 110 marketers in Norwich offered other jobs within the company. The overall tally of 390 marketers at both locations will […]

Lloyds TSB promotes Stephenson

Marketing Week

Lloyds TSB has promoted Lisa Stephenson to its executive board with the title of customer, wealth management and marketing director. The appointment follows the retirement of Ronnie Munro.

The RAF should think ‘vertical’ in advertising

Marketing Week

Congratulations to Delaney Lund Knox Warren & partners on its recent appointment by the RAF, and good luck to it as it prepares to sell this “elite flying force” while underplaying the sexy “flying” bit (MW September 9 and September 16). As an ex-RAF officer, I remember my determination to be selected only for “General […]

RMG:Black Cat managing partner leaves

Marketing Week

RMG:Black Cat managing partner Julie Cheetham is leaving the agency after 13 years to take a career break. Black Cat founders Stephen Callander, Diana Tombs and Charles Lauber left the agency after it merged with WPP Group’s RMG network in January.