HSBC delays plans for ‘drive-thru’ branches

HSBC has put plans to launch “drive-thru” banks in the UK on hold after failing to find suitable sites.

The banking giant mooted launching drive-thru services last year as part of a strategy to modernise its branch network (MW November 30, 2006).

The first was expected to launch this year, but traffic flow at an earmarked site in west London was deemed insufficient. There were also issues with signage.

HSBC is instead focusing on its “megastore” strategy, opening flagship outlets of 10,000 square feet or more.


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