Month: December 2000

E-etiquette for Net customers

Marketing Week

After reading the article “Room to Improve” (MW December 7), I have decided it is time to blow the approach to e-mail monitoring and management wide open. Recently I have read many articles about how companies promote their websites but then fail to live up to customers’ expectations in terms of service levels. The answer […]

A time for gifts

Marketing Week

After the recent furore over the NSPCC’s spending of its annual budget, the ways in which charities dispense of their income is coming under the media spotlight.

Walking on the wild side with NTL

Marketing Week

NTL, the cable television operator that used the strapline “technology tamed” in its advertising jingles, is finding the latest “technology” harder to tame than it thought. The company is trying to force its cable customers to ditch analogue TV and take up digital TV, but has stumbled upon a tricky problem. The digital remote control […]

WWAV beats four to merged £2m Red Cross business

Marketing Week

The British Red Cross has consolidated its three direct marketing accounts, worth £2m, into WWAV Rapp Collins West. The charity’s supporter acquisition, supporter development and legacy marketing business have been handed to WWAV Rapp Collins West after a four-way pitch. WWAV Rapp Collins West pitched against incumbent agencies BHWG Proximity – which handled the supporter […]

Kelkoo poaches sports marketer to boost users

Marketing Week

Kelkoo.com, which claims to be Europe’s largest online price comparison site, has poached a senior marketer from sports website specialist 365. Dorothea Arndt joins France-based Kelkoo as head of marketing for its UK operations. Her appointment follows Kelkoo.com’s launch into the UK in July, when it merged with UK company Shopgenie. Arndt was previously head […]

WWAV beats four to merged £2m Red Cross business

Marketing Week

The British Red Cross has consolidated its three direct marketing accounts, worth £2m, into WWAV Rapp Collins West. The charity’s supporter acquisition, supporter development and legacy marketing business have been handed to WWAV Rapp Collins West after a four-way pitch. WWAV Rapp Collins West pitched against incumbent agencies BHWG Proximity – which handled the supporter […]

Card Sharp

Marketing Week

Designed as a tool to retain consumers, the supermarket loyalty card has enjoyed mixed fortunes. As the competition gets tougher, what sort of future can it expect?

Kelkoo poaches sports marketer to boost users

Marketing Week

Kelkoo.com, which claims to be Europe’s largest online price comparison site, has poached a senior marketer from sports website specialist 365. Dorothea Arndt joins France-based Kelkoo as head of marketing for its UK operations. Her appointment follows Kelkoo.com’s launch into the UK in July, when it merged with UK company Shopgenie. Arndt was previously head […]

Casting a vote for democracy

Marketing Week

By the time you read this, our cousins across the pond may finally know who their next President will be – then again, they might not. The US has hardly done a very good job of marketing itself as the greatest democracy in the world during the last five weeks of political squabbling and legal […]

Hertz chief quits for travel portal

Marketing Week

Hertz Europe’s retail sales and marketing director, Elizabeth Harraway, is understood to have quit the car rental company to join Galileo, which provides global electronic distribution services for the travel industry. Harraway joined Hertz two years ago from The Fashion Café – the ill-fated restaurant backed by supermodels Claudia Schiffer, Christy Turlington and Naomi Campbell […]

The new challenges of B2B

Marketing Week

As pressure to diversify grows, marketers must pay more attention to specialist technology and business skills in if their organisations are to continue growing.

SAB hunts agency to take Urquell global

Marketing Week

South African Breweries (SAB) is looking to appoint an advertising agency for the global relaunch of its Czech Republic-brewed brand Pilsner Urquell. The lager is stocked in a limited number of UK outlets, but SAB plans to make it more widely available. Distribution in this country is through Ubevco. Urquell is also available in the […]