Month: October 2012

stopwatch

The click moment

Michael Barnett

If success is random, as the author of The Click Moment claims, can anything be systematically done to create it? In truth, a combination of the right kind of people, outstanding ideas and measured risk will form the cornerstone of a successful business.

party

The people’s party

Morag Cuddeford-Jones

Designing staff and customer events to be truly memorable, as well as cost-effective, requires creativity and careful consideration of what guests really want, says Morag Cuddeford Jones.

Burberry’s no-till store isn’t for all

Tess Waddington

Burberry’s decision to open a store without tills is a brave one and is likely to spearhead a seismic shift in the way retailers interact with the consumer. Introducing new technologies that help streamline the customer’s in-store journey bring obvious benefits for the brand by offering consumers a convenient experience that underlines the company’s ambition […]

Ruth Mortimer

Savile is a cautionary note for brand’s celebrity links

Ruth Mortimer

A few weeks ago, the late TV presenter Jimmy Savile was seen largely by the British public as a national treasure. Now his personal brand that supports the work of two charities – The Jimmy Savile Charitable Trust and Jimmy Savile Stoke Mandeville Hospital Charitable Trust – is being questioned after a series of allegations of abuse of young girls.

NewcastleandWongaPic304

Wonga restores Newcastle Utd stadium’s old name

Seb Joseph

Controversial payday loans company Wonga has moved to placate the negative fan reaction to its multimillion shirt sponsorship deal with Newcastle United by paying to return the club’s 120-year-old stadium to its St James’ Park name.

NikePic304

Nike names UK marketing chief

Seb Joseph

Nike has appointed its former marketing director for Northern Europe Nicole Hubbard to lead its brand building activity in the UK with a brief to increase the company’s focus on sports categories.