Lucy Handley

Features Writer

Lucy Handley

Flying the British Flag

Lucy Handley

The extended bank holiday for the Queen’s Diamond Jubilee may be over, but brands that make the most of their British origin do well, according to new research.

Ken Segall

Q&A: Ken Segall

Lucy Handley

The author of Insanely Simple: The Obsession That Drives Apple’s Success tells Lucy Handley about working with the brilliant but belligerent Steve Jobs at the world’s most valuable brand.

Lucy Handley

It pays to know your target audience

Lucy Handley

Knowing who your customers actually are has never been more important. Research shown to Marketing Week reveals that 55% of people have switched brands in the last year – meaning that treating them well to encourage loyalty is key. At the same time, brands must communicate carefully to their target audience: another study shows that 46% of young people feel that media and brands do not respect their age, for example.