Month: February 2012

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Case study: The Private Journey

MaryLou Costa

Find out how mainstream brands can attract the world’s super rich, click here For a Q&A with Quintessentially’s co-founder Ben Elliot, click here If the opening of a private jet dealership in London’s Knightsbridge last month isn’t enough of an indicator of demand at the very top of the consumer market, Jim Kerwin, founder and […]

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Are you reaching the world’s elite customers?

MaryLou Costa

Find out how mainstream brands can attract the world’s super rich, click here Explore a case study with private jet dealership The Private Journey, click here Marketing Week (MW): How have the demands of high net worth individuals changed since you founded the business? Ben Elliot (BE): When we founded Quintessentially in 2000, the focus […]

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Why a funding cut can be an opportunity

Lara O'Reilly

In her first interview since becoming director of marketing and audiences at the BBC last year, Helen Normoyle tells Lara O’Reilly how the broadcaster’s marketing teams can continue to deliver at a fraction of the cost

Contactless payments need a push

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Tom Gregory from Barclaycard is right in saying that driving awareness is key to increasing take-up of contactless payment (‘Brands get behind push for contactless’, MW 19 January) but it’s not the only factor. More card providers must give their users the opportunity to use contactless payment, and more retailers must accept this payment method, […]

New BlackBerry leader must rediscover the brand’s USP

Webops Temp

Given BlackBerry’s poor performance, the double departure of brand owner Research In Motion’s co-CEOs Mike Lazaridis and Jim Balsillie (MWlinks.co.uk/ BBCEO) smacks more of a quick dash for the exit rather than what the former describes as “passing the baton”. One of the problems is that the BlackBerry brand has lost its USP. Rival instant […]

Basket pages let mobile commerce down

Webops Temp

It is all very well retailers spending millions of pounds ensuring consumers are able to navigate their mobile sites, but the minute the customer decides to make a purchase it becomes clear that facilitating mobile commerce for the consumer has not yet permeated to the basket pages. Consumers are typically forced to enter their billing […]